F.A.Q. - FREQUENTLY ASKED QUESTIONS

domanda

ARE THE VEHICLES COMPLETELY ASSEMBLED WHEN THEY ARE DELIVERED??

risposta

ALL VEHICLES ARE ASSEMBLED TO 80%. THE MOTORCYCLE (THE ONE WITH PETROL ENGINE) THE CUSTOMER MUST FIT THE FRONT WHEEL THE WING THE SIDES STEERING THE BATTERY, AND THE REST ALREADY INSTALLED AND TRIED IN FACTORY. FOR ELECTRIC QUAD (ELECTRIC THE FOUR WHEELS BATTERY TUBE. THE MINIMOTO, SCOOTER SKATEBOARD AND ARE COMPLETELY PACKAGED AND REQUIRE ONLY THE MOUNT SMALL TECHNICAL DETAILS. FOR EACH VEHICLE ALSO IS EXPECTED A MANUAL IN ITALIAN FOR THE PROPER USE AND MAINTENANCE. Le minimoto, monopattini e skateboard sono completamente preassemblati e richiedono solo il montaggio di piccoli particolari tecnici. Per ogni veicolo, inoltre, è previsto un manuale in italiano per il corretto uso e manutenzione.


domanda 

IS THERE A GUARANTEE?DO I FIND THEN PARTS?

risposta

La WARRANTY ON ALL VEHICLES IS 24 MONTHS ITALY. LEM MOTOR IS THE ONLY COMPANY IN ITALY MARKETING A PRODUCT WITH THE BRAND (AND NOT FOR THIRD PARTIES AS THE REST OF COMPETITION) AND THUS PROVIDE DIRECT WARRANTY ON ITS PRODUCTS. ALSO, WE HAVE ALL PARTS AT ANY TIME OF YEAR.


domanda 

BY ORDERING A PRODUCT, WHICH ARE THE DELIVERY TIME?

risposta

ALL OUR SHIPMENTS ARE MADE BY COURIER IN NATIONAL BRT 24 / 48H PENINSULA AND BEYOND 48 HOURS FOR THE ISLANDS FOR PAYMENTS IN CASH OR WELDED ANTICIPAMENTE CREDIT CARD (PAYPAL). IF FULL AMOUNT OF PAYMENT WITH BANK TRANSFER, THE LEM MOTOR SRL RESERVES OF CONTACT GOODS ONLY AFTER FLUSH THE BANK ITSELF. IN CASE OF ORDERS MADE we approach FEAST, DELIVERIES MAY DELAY WITHOUT NOTICE. E 'POSSIBLE OTHERWISE MONITOR SHIPMENT TRACKING THROUGH THE CODE PROVIDED TO US AFTER SHIPPING


domanda 

WHAT IS THE BEST WAY TO CONTACT YOU?

risposta

THE EASIEST WAY IS TO MAKE AN ORDER ONLINE THAT REQUIRES A FEW MINUTES OF TIME, WHICH ALLOWS US TO REGISTER AND ACCESS TO ANY DISCOUNTS AND PROMOTIONS. And 'you CAN ALSO CONTACT THE CUSTOMER SERVICE Phone 081/943777. IF YOU ORDER TELEPHONE, AS NOT REGISTERED, YOU SHOULD PAY SHIPPING CHARGES IN ADVANCE BY BANK TRANSFER OR PAYPAL.


domanda 

CAN I USE ON PUBLIC ROAD YOUR PRODUCTS?

risposta

LTHE ONLY TYPES OF VEHICLES FOR DRIVING ON PUBLIC ROAD ARE, THE FOLOWS: QUAD TARGABILI (FOUND INTO THE SECTION) ELECTRIC BIKE RIDING WITH ASSISTED AND ELECTRIC SCOOTER APPROVED.


 

domanda 

CAN I MAKE THE PAYMENT ON DELIVERY?

risposta

IT IS 'POSSIBLE TO PAY ON DELIVERY ONLY FOR CASH OR CHEQUE CIRCULAR FOR AN AMOUNT OF LESS THAN 500.00 EURO. EXCESS IS DUE TO A DEPOSIT OF 10%. OVER 999.00 EURO IS REQUIRED THE BALANCE OF DIFFERENCE AMOUNT. THE ADVANCES MAY BE PAID BY BANK TRANSFER OR PAYPAL.


domanda 

WHERE ARE COMING PRODUCTS? CERTIFIED?

risposta

ALL OUR VEHICLES ARE DESIGNED AND ENGINEERED IN ITALY AND ASSEMBLED IN OUR FACTORIES IN CHINA. ALL OUR PRODUCTS ARE CERTIFIED EC NUMBER AND FITTED WITH 24 MONTHS WARRANTY.


domanda 

AGREE TO TRADE IN VEHICLES?

risposta

HAVING OUR IMPORTING COMPANY THAT SELLS ONLY THE NEW, WE CAN NOT ACCEPT TRADE IN VEHICLES.


 

FOR FURTHER QUESTIONS DO NOT HESITATE TO WRITE AT  info@lem-motor.com  RECEIVE AN IN AS QUICKLY AS POSSIBLE, OR CONTACT US AT 081.943777